Information Technology Services (ITS) provides computing and telecommunications resources for the Oregon Tech campuses. ITS strives to offer the comprehensive and advanced technologies necessary to meet educational needs and to help facilitate instruction and research.

 

 

KF Service DeskPM Service Desk
KF Service Desk Downstairs in Boivin Hall
Portland-Metro Campus Service Desk

ITS Mission Statement:

The ITS Department's mission is to assist its clients with their needs in a manner that demonstrates professionalism, ability, commitment and efficiency to drive Oregon Tech to greater levels of success for its students, faculty and staff.

Provided Services

Each term, each student will receive an $8.00 printing credit to use during the term. This printing credit is the equivalent of 100 single-sided black and white copies. Each print/copy made will decrease the credit amount according to the type of print. BW prints are $.08 and color prints are $.35, scanning and faxing to local or 800 numbers are free. Once the initial credit is gone students can still print/copy and their account will be charged accordingly.

Students will be able to access their current printing balance whenever they log into TECHweb. A positive balance (black number) indicates remaining printing credit, and a negative balance (red number) indicates accrued charges. Negative balances will be billed monthly, but the printing balance will not reset till the end of the term. Unused credit will be reset and will not roll over to the new term. For issues with erroneously charged print/copy jobs, please visit the cashier’s office on the first floor of Snell Hall.

Many copiers on campus are in faculty/staff areas and are not for student printing. However, there are a variety of locations on campus available to students for printing, copying, scanning and faxing.

Boivin Hall Computer Lab Schedule

Monday through Thursday: 7:30 am to 9:00 pm
Friday: 7:30 am to 5:00 pm

Open lab sessions are during the normal hours when a class is not in session in that lab.

If you need lab resources during the weekend, please use Remote Resources

 

CEET 206 Computer Lab Schedule

Monday through Thursday: 8:00am - 5:00pm
Friday: 8:00 am to 5:00 pm

Open lab sessions are during the normal hours when a class is not in session in that lab.

If you need lab resources during the weekend, please use Remote Resources

For any of the following services, please email us at techsupport@oit.edu, call us at 541-885-1470 or come see us downstairs in Boivin Hall.

  • Computer support for Oregon Tech computers
  • Banner SIS support

For any of the following services, please email us at techsupport@oit.edu, call us at 541-885-1470 or come see us downstairs in Boivin Hall.

  • ITS does not work on student equipment. We provide limited support on student assignments and projects.
  • Support for Oregon Tech computer accounts such as Oregon Tech email, logging in to a campus computer, etc. We can also help you navigate your Web for Student account. If you cannot log in to your Web for Student account, you will need to call the Registrar's Office at 541-885-1300 to have your pin reset.
  • Password reset for computer login or email. Please stop by the ITS service desk, downstairs in Boivin Hall, with your student identification card to request a password reset. If you are a distance education student (you don't live in Klamath Falls), please call us at 541-885-1470 to reset your password. You will need to answer some questions to identify yourself.