Telecom Counselor FAQ

How do you forward a single line phone?

Listen for Dial Tone, DIAL (*2) HEAR Dial Tone, Dial Extension, Hear Confirmation Tone, HANG UP, your calls will be forwarded 
See How to for Analog for more detail.

How do I setup conference calls or schedule them?

 See the Conference Calling Page for all information.

What do we get charged for as far as service?

Name changes on phones and label are free. Everything else we must charge you for.

What do the AutoDial (AD) buttons on my multi-line phone do?

AD buttons act as a speed dial button to an extension.